Contentstack vs. Acquia Drupal

Acquia's platform architecture doesn't provide the flexibility, customizability, and agility of a pure headless and composable approach. Contentstack’s headless and cloud-native roots outperform Acquia's in application architecture with a strong vision of what “the new spine” of a composed digital experience platform needs to contain and what it should not contain.

While Acquia offers headless capabilities, its progress toward composability is less established than other DXP leaders. Supporting digital experience composition across vendors can be challenging for business users and demands extra development effort. In contrast, an API-first platform like Contentstack simplifies content management with highly structured modular content for better reuse across your tech stack.

Acquia's CMS is based on the open-source Drupal platform and lacks a library of web components or a developer portal. In contrast, Contentstack offers a Developer Hub with APIs, SDKs, and tools for developers to build, host, and publish private or public apps that enhance or customize the Contentstack platform's functionality based on business needs.

Customers and partners have noted that Acquia could be enhanced with native connectors to other digital platforms including commerce or marketing automation tools. With Contentstack, you can adapt to changing customer needs by leveraging 3rd party tools in our Marketplace and partner ecosystem to quickly deploy new omnichannel experiences at scale.

Acquia Drupal's documentation often has gaps in instructions or is contradictory and outdated. Contentstack provides thorough how-to guides and world-class documentation that are up-to-date, as well as role-based training with guided learning paths and certifications via Contentstack Academy that include explainer videos, courses, demos, and more.

At times, Acquia customers have found that responses to their queries lack knowledge or clarity, resulting in a push for an escalation to have further actions taken to resolve issues. On the contrary, Contentstack provides dedicated customer care through our Technical Solutions Organization and the industry’s only cross-vendor support program, Care Without Compromise™.