Customer Care

We’re about more than just solving problems, we’re about building relationships. That’s why we've created an environment with dedicated team members that listen to your needs, seek to understand, and respond promptly.

• A dedicated account team that understands your specific needs and challenges
• Real-time 24/7 in-app human support with an average response time under 2 minutes
• Cross-vendor support across a network of technology partners for faster issue resolution 

With our Technical Solutions Organization, you have a team of experts ready to help you get the most out of Contentstack. From tailored advice to in-depth workshops, we help customers with all their composable digital experience needs.

• Tailored workshops and advisory consultations ensure you get the most out of your utilization of Contentstack
• Regular health checks and platform performance reviews ensure everything is operating at peak performance
• Grow your business at scale by learning how to structure and model content effectively

Contentstack Academy is more than just a learning platform, it's a stepping stone towards your success. With comprehensive courses and learning paths, we guide you on your journey to mastering the Contentstack platform.

• Master the platform and advance your skills faster with a variety of role-based learning paths
• Acquire practical knowledge and hands-on experience using an integrated demo instance
• Get answers quickly to questions or find the help you need using our detailed Product Knowledge Base