Thinking about your commerce strategy for 2024 and beyond, it's important to look beyond your promotional calendar and explore strategies to create exceptional, personalized brand experiences for your customers regardless of device, region or channel. This webinar, sponsored by Contentstack and Kin + Carta, shows you how to maximize your digital experiences for greater revenue.
Consumers today have high expectations regarding their shopping experiences with their favorite retailers and brands. According to a 2021 McKinsey study, 71% of consumers anticipate personalized interactions, and 76% express frustration when these expectations are unmet. Furthermore, McKinsey's research reveals that companies that excel in personalization generate 40% more revenue than their peers.
Watch the webinar to learn more about:
- The importance of personalized content for businesses striving to meet customer demands and expectations.
- Strategies for creating personalized content at scale, ensuring that every customer feels unique and valued.
- How composable commerce can empower your organization to execute and expand your content strategy, making personalization more achievable and efficient.
- The essential resources required to implement a truly personalized content strategy and how to optimize them effectively.
- The easiest way to get started utilizing composable content to create exceptional experiences with consistent messaging.
