Coveo

Coveo has been at the forefront of AI-driven digital experiences for over a decade. We envision a future where businesses interact with customers on a person-to-person level, powered by AI search and generative experiences. In today's competitive landscape, experience is king. Businesses that excel in delivering individualized, prescriptive, and connected experiences are poised to succeed. AI is the key to achieving this level of personalization, leading to increased profits and reduced costs. Adopting AI can be challenging, especially when dealing with massive amounts of diverse content and the need to deliver personalized experiences to a large audience while maintaining profitability at scale. At Coveo, we focus on applying generative AI within digital experiences, transforming customer service, e-commerce, and employee interactions.

• AI-powered site search and product discovery
• Intelligent customer self-service and contact center deflection
• Personalized commerce experiences and recommendations
• Enterprise/employee search and knowledge management
• Generative answering and agentic AI
• Usage analytics and relevance tuning