The Milligan Foundation was developing a community using the Salesforce platform. After completing the basic framework, more money was needed to get it up and running. Fundraising had failed to generate the required resources needed to launch the project. She told her Salesforce exec about the difficulties and he said, "Let me see what I can do." Following up, Tracey was told through the Salesforce foundation, "All that Salesforce has is at your disposal to use."
Neha Sampat, CEO of Contentstack, had met Tracey at a conference focused on exchanging advice around growing a business. Tracey shared her goals of building a community and a network of domestic violence resources. Neha was inspired and pledged her company’s support as well.
A big appeal in choosing Contentstack as their CMS was its ability to accommodate a realtime, omnichannel resource map for domestic violence victims. Tracey points out, “The map that is hosted by Contentstack is the only interactive global map for violence resources on the Internet.”
To understand the importance of this, Tracey explains that when a person is in a domestic violence situation and is forced to look for help, all the police have is a folding business card that may have half a dozen, 1-800 numbers on it for local resources. There are not nearly enough shelters and beds. “Nine times out of ten when you get that card, and you start calling those numbers; you don't find any help. Everything is full, and if you try and find a shelter using Google, you need to click through each shelter and email them one by one,” laments Tracey.
Now, you can go to The Milligan Foundation resource map and find help anywhere in the world. The organization's information, email addresses, and phone numbers are all in one place. Everything is linked so that you can send emails directly from the page. Twilio, another key sponsor is the service that provides the ability to make and receive phone calls, as well as send and receive text messages. Using Twilio’s integrated service with Contentstack, the site offers embedded 1-800 numbers that make it possible to call for free to get help without ever having to leave the site.