Contentstack Accessibility Statement

Contentstack is committed to fostering an inclusive digital environment for all users. We continuously enhance our platform to align with accessibility best practices, ensuring usability for individuals of all abilities. This statement outlines our approach, compliance with accessibility standards, and how we support customers in building accessible digital experiences.

At Contentstack, we are committed to ensuring an inclusive and accessible experience for all users. We strive to empower our customers to build digital experiences that are usable by everyone, regardless of their abilities or the assistive technologies they rely on.

Our product and design teams continuously improve accessibility across our platform by adhering to recognized industry standards and best practices.

Contentstack follows the Web Content Accessibility Guidelines (WCAG) to provide an accessible experience for our users. These guidelines define success criteria across three levels of conformance: A, AA, and AAA.

Currently, Contentstack is partially conformant with WCAG 2.2 Level AA. We prioritize accessibility for the most common user interactions to ensure the best possible experience for the majority of our users. Our goal is to work toward full compliance wherever feasible.

As a Headless CMS, Contentstack gives you full control over the accessibility of the digital experiences you create—whether it's a website, mobile app, or another digital product. You can integrate third-party accessibility tools and implement best practices to achieve your desired level of compliance.

While Contentstack does not enforce front-end accessibility requirements at the platform level, our system does not impose any limitations that would prevent full WCAG 2.2 AAA compliance if you choose to implement it.

For guidance on creating accessible content, refer to the Authoring Tool Accessibility Guidelines (ATAG) 2.0, Section B.

Accessibility is a core focus area at Contentstack. We incorporate accessibility considerations throughout the product lifecycle to enhance usability for all users. Our approach includes:

• Conducting inclusive research and developing accessibility personas to better understand user needs.
• Ensuring keyboard navigability, proper color contrast, and clear visual hierarchy in our designs.
• Designing with assistive technologies in mind, including screen readers, magnifiers, and voice navigation tools.
• Implementing regular accessibility audits and user feedback loops to identify and address barriers proactively.

While we recognize that accessibility is an ongoing effort, we are committed to continuous improvement and working toward achieving the highest level of compliance.

To help you assess and improve accessibility, we recommend the following tools:

Ensuring digital accessibility requires regular testing and validation. We recommend using industry-standard tools to assess compliance with WCAG guidelines and identify areas for improvement. Below are some trusted tools to help evaluate and enhance accessibility in your digital experiences:

• Axe by Deque Systems
• WAVE by WebAIM
• Lighthouse by Google

Assistive technologies enhance accessibility by enabling alternative navigation, screen reading, and voice command support. Here are some widely used tools:

• NVDA (NonVisual Desktop Access)
• JAWS (Job Access With Speech)
• VoiceOver for Mac

If you have any questions or need further assistance regarding accessibility, please reach out to our support team.

For further guidance on accessibility standards and best practices, explore the following resources.

• WCAG Standards
• Contentstack Browser Support

  Note: Devices that exclusively use a touch interface are not supported.