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AI Credits

AI Credits are used to measure and manage AI-powered services within Contentstack. They provide visibility into your organization’s AI usage through a centralized dashboard, offering real-time data to help you track consumption, monitor trends, and prevent service interruptions.

The AI Credits dashboard provides a monthly view of usage and allows you to configure limits to control how credits are consumed.

Note To request access, contact the Support team.

Prerequisites

  • Contentstack account
  • Organization Owner or Admin permissions
  • AI-enabled Contentstack products

    Note At least one product must be enabled in the Global AI Settings to view the AI Credits usage data. If no products are enabled, the dashboard will show zero usage.

Steps for Execution

To access your credits usage, log in to your Contentstack account and follow the steps:

  1. Navigate to the "App Switcher” icon in the top-right corner and click Administration.
  2. From the top header, select AI Settings.
  3. Click the AI Credits option from the left navigation.

    Credits Dashboard

  4. The Dashboard provides an overview of credit allocation and consumption for the current month.
    1. Monthly Credit Allocation: The top section of the dashboard provides a high-level overview of your organization's AI resources.
      1. Organization Credit Usage Percentage: Displays the percentage of base credits consumed in the month.
      2. Base Allocation: Shows the total number of credits allocated per month.
      3. Consumption: Tracks the total number of credits utilized after the Base Allocation is exhausted (applies when Soft Limit is enabled).

        Additional Resource To learn more about Soft Limit, refer to the Credit Management section.

    2. Days Until Reset: Indicates the number of days remaining until credits reset.

      Tip AI credits reset on the 1st of every month.

    3. Monthly Credit Usage: The lower section of the dashboard provides a granular, visual breakdown of consumption patterns across the organization:
      1. Day-over-Day Monthly Usage Graph: Displays daily credit utilization to identify spikes in activity and analyze peak usage periods.
      2. Credits Consumed per Product: The graph is color-coded to differentiate between various AI-enabled products.
      3. Interactive Hover Details: Hover over the data points on the graph to view exact credit usage for a selected day and product.

    Credits Management

  5. The Management tab allows you to define how the system behaves after the base credit allocation is exhausted.
    1. Hard Limit (Default): Blocks all AI operations when 100% of your allocation is consumed
    2. Soft Limit: Allows usage beyond the base allocation to a specified amount of credits.

      Select this option and enter a specific numerical limit to define your additional credit allowance. Once you save the changes, you are allowed to resume your AI operations until the defined limit is reached.

      Note Usage beyond the base allocation is billed at a higher rate.