---
title: "AI Credits"
description: "Monitor AI credit usage, track monthly consumption, and configure Hard and Soft limits for AI-powered services."
url: "https://www.contentstack.com/docs/administration/ai-credits"
product: "Contentstack"
doc_type: "guide"
audience:
  - developers
  - admins
version: "current"
last_updated: "2026-05-11"
---

# AI Credits

AI Credits are used to measure and manage AI-powered services within Contentstack. They provide visibility into your organization’s AI usage through a centralized dashboard, offering real-time data to help you track consumption, monitor trends, and prevent service interruptions.

The AI Credits dashboard provides a monthly view of usage and allows you to configure limits to control how credits are consumed.

**Note:** To request access, contact the [Support](mailto:support@contentstack.com) team.

## Prerequisites

*   [Contentstack account](https://www.contentstack.com/login/)
*   Organization [Owner](/docs/developers/organization/organization-roles#organization-owner) or [Admin](/docs/developers/organization/organization-roles#organization-admin) permissions
*   AI-enabled Contentstack products
    
    **Note:** At least one product must be enabled in the [Global AI Settings](/developers/ai-settings/ai-configuration) to view the AI Credits usage data. If no products are enabled, the dashboard will show zero usage.
    

## Steps for Execution

To access your credits usage, log in to your [Contentstack account](https://www.contentstack.com/login) and follow the steps:

1.  Navigate to the "App Switcher” icon in the top-right corner and click **Administration**.
2.  From the top header, select **AI Settings**.
3.  Click the **AI Credits** option from the left navigation.
    
    ### Credits Dashboard
    
4.  The **Dashboard** provides an overview of credit allocation and consumption for the **current month**.
    
    1.  **Monthly Credit Allocation:** The top section of the dashboard provides a high-level overview of your organization's AI resources.
        1.  **Organization Credit Usage Percentage:** Displays the percentage of base credits consumed in the month.
        2.  **Base Allocation:** Shows the total number of credits allocated per month.
        3.  **Consumption:** Tracks the total number of credits utilized after the **Base Allocation** is exhausted (applies when **Soft Limit** is enabled).
            
            **Additional Resource:** To learn more about **Soft Limit**, refer to the **Credit Management** section.
            
    2.  **Days Until Reset:** Indicates the number of days remaining until credits reset.
        
        **Tip:** AI credits reset on the **1st of every month**.
        
    3.  **Monthly Credit Usage:** The lower section of the dashboard provides a granular, visual breakdown of consumption patterns across the organization:
        1.  **Day-over-Day Monthly Usage Graph:** Displays daily credit utilization to identify spikes in activity and analyze peak usage periods.
        2.  **Credits Consumed per Product:** The graph is color-coded to differentiate between various AI-enabled products.
        3.  **Interactive Hover Details:** Hover over the data points on the graph to view exact credit usage for a selected day and product.
    
    ### Credits Management
    
5.  The **Management** tab allows you to define how the system behaves after the base credit allocation is exhausted.
    1.  **Hard Limit** (Default): Blocks all AI operations when 100% of your allocation is consumed
    2.  **Soft Limit:** Allows usage beyond the base allocation to a specified amount of credits.
        
        Select this option and enter a specific numerical limit to define your additional credit allowance. Once you save the changes, you are allowed to resume your AI operations until the defined limit is reached.
        
        **Note:** Usage beyond the base allocation is billed at a higher rate.