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Putting our
customers first
We’re dedicated to helping our customers achieve real results. No one knows more about composable DXP, and no one cares more about your success.
98%
customer satisfaction97%
customer retention
The openness and willingness to listen to customers and the response speed have been second to none. The support is not like anything I've ever experienced from another platform.
Commitment to care
Our No-fail Promise:
It’s exactly what it sounds like
Nothing is more important to us than making sure our customers succeed. That’s why we offer unprecedented support, expertise and resources—every step of the way.
No one cares more
To ensure customer success, we build real relationships—we don’t just troubleshoot. We are ready to respond around the clock and care deeply about your outcomes.
- Dedicated account team understands your unique goals and knows how to help
- 24/7 live in-app support with average response time under two minutes
- Faster issue resolution with cross-vendor support across our partner network
No one knows more
Composable is in our DNA and our dedicated team of technical experts makes sure you have everything you need to maximize the value of your investment.
- Workshops and consultations tailored to your specific needs and business goals
- Regular health checks and reviews to keep your platform running at peak performance
- Best practices guidance to help you scale and grow your business
No better way to learn
Whatever your digital experience goals, we’ve got resources to help you get there. Accelerate your journey with access to our complete learning library.
- Role-based learning paths to help you hone your skills and master the platform faster
- Hands-on experience via interactive demos provides practical knowledge you can use right away
- Detailed product knowledge base for when you need to find answers quickly
We really love Contentstack. Their customer service is stellar. They are extremely responsive, and they help us whenever we run into any issues. Using Contentstack has supported the scalability of our through-channel marketing solution, and now we’re ready for exponential growth.
Contentstack has been fantastic. I don’t know of any other customer support team willing to jump on a video call and code with us and help us fix a challenge. In my world, it’s never happened before.
The people at Contentstack were more interested in our success than other vendors.
case studies
Real-world success stories
See how businesses around the world are unleashing the power of composable to move faster—and drive growth
Exxact Corporation adopts headless CMS for cross-team efficiency
I wish I knew about Contentstack earlier.
Awards
See why our customers love us
Customer satisfaction is our greatest reward—but we’ll take the industry recognition for outstanding support and technology excellence, too.
