Customer Success

You’re More than Just a Customer

Contentstack understands the challenges of implementing new software. That is why we stand by our commitment to our customers to ensure a seamless transition.

Our Customers Love Us

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Financial Services

A+ Headless CMS

While we were doing the initial build of our platform we had multiple Zoom sessions with our customer success manager and solutions architect where they were able to confirm we had used the system in the right way and/or suggest alternative methods.

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Airlines/Aviation

Great CMS and Powerful APIs

Apart from the generally simple and easy to use UI for content editors, it has been fun to use this CMS with the frequent updates and the company's positive response to feature requests. We truly get the feeling that they are valuing their users' opinions and ideas.

Our Commitment to You

Onboarding & Implementation

Our team works closely with you to ensure you get off to a smooth start and stay on track for your goals.

Onboarding strategy including goal discovery, setup, architecture, integrations, and deployment support

Assigned CSM with regular check-ins

24/7 in-app support

User Training & Education

We provide resources to educate and empower your team to take full advantage of Contentstack.

User product training, from basics to advanced features

Detailed documentation for all users

Personalized Customer Portal

We’re Obsessed with Taking Care of Our Customers

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2-5 Minute Average Response Time

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Highest Industry Customer Satisfaction

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Top-Ranked on G2Crowd & Gartner

See Why Customers Love Working with Us

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