What is Agent OS?

AI at Contentstack has been building toward something bigger—and that moment has arrived with Agent OS. In this course, you’ll learn how Agent OS brings together years of innovation, from Automate to AI Assistant, AI Connectors, and Brand Kit, into a unified system for orchestrated AI experiences.

We’ll explore the three core parts of Agent OS—Polaris, the built-in conversational agent that works alongside you inside the platform; Custom Agents, tailor-made to fit your workflows and business rules; and the Digital Concierge, the external-facing agent that engages customers on your website or app.

Through clear explanations and practical examples, you’ll see how Agent OS shifts AI from a helpful GPS to a true self-driving experience—capable of making decisions, solving problems, and keeping you on track while still giving you control over the level of autonomy.

By the end of this course, you’ll understand how Agent OS works, where it fits in your content ecosystem, and how you can harness it to create smarter, faster, and more consistent experiences across your teams and your customers.