AI search & visibility: An enterprise playbook
Introduction
AI visibility has become the new competitive battleground for brands, with a growing number of consumers turning to tools like ChatGPT and Gemini for product research.
The good news is that optimizing your site for AI bots and crawlers begins with effective SEO, along with a few modern tactics that can significantly enhance your chances of being mentioned and cited.
If you feel that your brand isn't appearing in AI answers as often as it should, this guide can help. The guide is broken into three sections. In the first section, you’ll find five quick ways Contentstack can help improve your brand’s visibility in AI searches. Next, we detail the eight levels of SEO/AIO we believe are foundational for all enterprise brands. Lastly, you’ll find a helpful checklist to use in charting your progress.
Use this comprehensive guide to understand if you’re doing everything you should be to maximize the AI visibility of your website.
5 quick ways Contentstack can improve your brand’s visibility in AI responses
1. AI-optimized schema
What it is and why it matters
Schema is special, standardized code you add to your website's HTML. Think of it as a set of labels you put on your content to clearly tell search engines and AI exactly what information is contained in your website.
Instead of an AI having to guess that a number is a price or a date is an event time, schema tags it directly: "This is a product review," "This is an FAQ question and answer," etc.
Implementing this structured data is required for your content to get proper visibility in AI Optimization (AIO) and Generative AI Optimization (GAIO) search results. It helps AI platforms understand the meaning, structure, and relationships of your content, making it more likely to be used for accurate citations and answers in services like Generative AI search results.
How Contentstack helps
Contentstack is fundamentally built on structured content. That structure makes it easier for front-end teams (or agents) to generate the right schema markup that AI systems rely on.
2. SSR & HTML fallback
What it is and why it matters
Many modern websites use complex code (JavaScript) to load content, which causes AI crawlers to often see a blank or incomplete page instead of the actual information. They send raw data (JSON) to the browser and then rely on the browser to assemble the final page.
Using SSR (Server-Side Rendering), where the complete, finished web page is built on your company's server before it is sent out, guarantees that when an AI bot visits, it immediately sees the full, finalized content.
Using “HTML Fallback”, making sure your content is always available in a standard, easy-to-read Canonical HTML format, rather than just in raw data (JSON), guarantees that the content is universally accessible to all AI systems.
The term "canonical HTML" is about making sure that search engines and AI bots always find the definitive, official version of a web page. In this context, it means a website might have several different links that all show the same content (e.g., a mobile link, a tagged link, or a filtered link). The canonical version is the one you tell crawlers to treat as the one and only master copy. The main purpose is to make sure AI bots can actually see and read all of your high-value content.
How Contentstack helps
The Contentstack API delivers content in a decoupled, structured format, making it ideal for a modern SSR framework to build and serve a high-performance, fully-rendered page efficiently.
And, Launch supports modern frameworks like Next.js and Nuxt.js (which carry out the SSR process).
3. Core web vitals: Clean, fast content delivery
What it is and why it matters
Core web vitals measure how quickly and effectively a site loads. FCP measures how quickly the first piece of actual content appears on the screen. LCP measures how quickly the single largest and most important piece of content (like a hero image or main block of text) on the page loads. Cumulative layout shift (CLS) measures how much unexpected visual shifting occurs while the page is loading.
It’s essential to establish a continuous, automated process that ensures every time a developer makes a change to the website, performance and accessibility checks run automatically before the change is released, thereby preventing new technical errors from going live.
How Contentstack helps
Contentstack delivers content via a Content Delivery Network (CDN) to ensure high-speed delivery of the data (JSON/API) that the website needs to load. A fast API response time is a prerequisite for hitting the aggressive FCP and LCP targets.
LCP and FCP: Contentstack provides the clean, structured content that makes the SSR process possible. By delivering only the essential content, it allows the front-end to render the largest and first pieces of content (LCP/FCP) extremely quickly, as opposed to waiting for complex code to execute.
Mobile responsiveness: Ensuring Mobile-first indexing compliance and implementing responsive images with srcset. Contentstack facilitates this by storing content in a completely decoupled and device-agnostic manner. You can use its API to deliver the same content to a desktop, a mobile site, or a smart device, allowing the front-end to implement the necessary responsive images and mobile-first code without content constraints.
Optimizing CLS (Layout Stability): CLS measures unexpected visual shifting. While the final fix is in the front-end code (e.g., reserving space for images), Contentstack's structured content can help prevent issues by ensuring content is predictable and complete when loaded.
Launch edge functions: Can be used to block and mitigate AI bot traffic.
4. LLM.txt
What it is and why it matters
An “llm.txt” is a file that SEO/GEO engines can use, which uses a simple Markdown format to give AI models a clean, structured overview of the most important content.
Similar to “robots.txt” files traditionally used for SEO, the file is designed to be concise and easy for an AI to process, bypassing complex website code. It should contain AI Crawler Guidelines, access directives (specify how and where AI platforms can access your company's content), IP and Compliance rules.
Note: this file is not yet supported by major LLMs, but we expect that it will be adopted in the near future, so for future-proofing your site for AIO, we recommend creating one now.
How Contentstack helps
Contentstack data can be easily consumed by an internal application whose sole job is to:
- Read the clean content from the API.
- Convert it into the simple Markdown format required for the llm.txt file.
- Publish that llm.txt file to the website's root directory for AI crawlers to access.
In essence, Contentstack provides the clean, organized input, making the technical task of converting complex pages into simple, AI-friendly Markdown feasible and highly efficient.
5. Technical SEO and automated performance testing
What it is and why it matters
Technical SEO resolves issues that prevent AI agents and LLMs from reading your content properly. For example, it’s important to resolve redirects, 404s, soft 404s and canonical conflicts (where two or more URLs show the same content).
Duplicate titles, meta descriptions, and content should be resolved because AI bots and search engines get confused when they see the same title, description, or content on multiple pages. They don't know which version is the best or most important, which can cause them to ignore or lower the ranking of all the duplicate pages. Fixing this ensures that every page has a unique purpose and is fully indexed for AI-driven results.
(Automated) Performance testing ensures that these and other errors do not recur once they have been resolved, so your site remains easy and clear for AI agents to read and understand. We recommend using the Lighthouse tool (a Google standard) to run tests automatically every time the code is changed. It checks for issues like slow loading speeds (FCP/LCP) and gives a score, allowing the team to catch problems immediately. Additionally, use industry-standard tools (WAVE and Axe) to automatically check if the website is usable by people with disabilities (e.g., screen reader compatibility).
Setting up a continuous, automated process so every time a developer makes a change to the website, the performance and accessibility checks run automatically before the change is released, preventing new technical errors from going live.
How Contentstack helps
Contentstack Agent OS can action automations that resolve redirects, 404s, soft 404s, and canonical conflicts.
Contentstack Agent OS can help set up automated checks of Lighthouse CI and accessibility testing with WAVE/Axe to create a CI/CD pipeline for technical QA.
The 8 levels of AI search
A deeper dive into SEO/AIO optimization
Level 1: Technical foundations
Goal: Make your site legible to AI crawlers and accessible to people
Robots and bot access
- Allow key AI user agents in robots.txt and verify access in server logs: ChatGPT-User, OAI-SearchBot, GPTBot, Claude-Web, PerplexityBot, GoogleOther.
- Done when: You’ve confirmed that chatbots can see your website pages. Find a sentence that is somewhat unique on your website and ask about it in ChatGPT and other leading GEO platforms. If your website is cited as a source or directly quoted, you can be confident that it’s visible to AI crawlers.
Core SEO hygiene
- Titles, meta descriptions, a single H1 per page, clean H2/H3 hierarchy, canonicals, XML sitemaps, proper 404s and redirects.
- Done when: A sitewide crawl shows fewer than 1% errors and warnings.
Accessibility and semantics
- Add ARIA roles and labels to all interactive elements, ensure keyboard navigation, alt text, focus states, contrast compliance.
Done when: Automated tests give a score of 80% or higher for web accessibility.
Rendering and performance
- Ensure primary content renders without client‑side JavaScript. Use SSR or static HTML for core copy. Optimize Core Web Vitals.
- Done when: Your site visitors can see key content even when JavaScript is disabled. Many AI bots do not execute JavaScript.
Structured data
- Implement JSON‑LD for: Organization / Product / Article / FAQ / Page / How To
- Done when: Structured data validates with Rich Results tests on Google’s Rich Results Texts.
Level 2: AI-optimized schema
Goal: Package content so answer engines can quote it cleanly
Answer first
- Open with a two‑sentence direct answer to the page’s primary question, followed by two to three short paragraphs for context.
- Done when: The first 120 words stand alone as a complete answer.
Quotable blocks
- Add “fact blocks” that include a stat, a brief explanation and a source link.
- Done when: Every section contains at least one 50 to 120-word block that can be lifted verbatim with attribution.
Structured FAQs
- Add three to five Q&A entries per page, each with its own H3 or H4 and a short, direct answer.
- Done when: FAQ page schema validates and questions map to common variants.
Stand‑alone sections
- Use tables, bullet lists and descriptive subheads that can be consumed and understood (by bots or humans) out of context, without having to read the entire article.
- Done when: The key points of each article are communicated through these self‑contained passages.
Level 3: Cohesive product narratives
Goal: Ensure every product and feature is described the same way everywhere
Product description template
- Standardize fields: What it is, who it is for, key jobs to be done, top capabilities, limits and trade‑offs, integrations, quick proof points, pricing signal, call to action.
- Done when: Every product page and external profile uses the same template and language guidelines.
Comparison content
- Publish honest “X vs Y vs Z” pages with a quick decision matrix, feature tables, pricing by use case and “best for” scenarios.
- Done when: Primary alternatives are covered and updated quarterly.
Content refresh cadence
- For top pages, refresh weekly with one new data point, one mini-case reference and one new FAQ. Show “Last updated” visibly.
- Done when: Freshness is immediately apparent to both users and crawlers.
Level 4: Question discovery and query fan‑out
Goal: Cover the exact questions buyers and engines care about
3 x 4 grid per product or feature
- Columns: specific personas. Rows: journey stages. Cells: high‑intent questions. Fill using keyword tools, social listening, chat logs and sales transcripts.
- Done when: Every cell has at least three precise questions phrased as users ask them.
Subquestion mapping
- Use fan‑out tools like Cuporia or Dian’s to break a target query into the subquestions that engines will seek.
- Done when: Each target page explicitly answers the top subquestions, either in the body or FAQ.
Level 5: Distribution and mentions
Goal: Earn citations and consistent descriptions across the web
Citation gap outreach
- Identify articles and industry sites that have already been cited by AI for your priority questions. Pitch updates that include your positioning and data.
- Done when: The most frequently cited roundups and explainers mention your product in context; a hyperlink back to your site is optional.
Review platforms
- Systematically grow specific, feature‑focused reviews on G2, Capterra and TrustRadius.
- Done when: Your top three differentiators appear verbatim in recent reviews.
Publish original, cite-worthy stats
- Periodically survey your customers and subscribers (or hire a data collection firm) to create up-to-date benchmark reports for your industry. Publish your research on your website and conduct ongoing outreach to provide these stats to media outlets, influencers and your company’s partners.
- Done when: Your new stats are cited by at least three external outlets, and appear in AI answer engine responses to related questions.
Creator and community seeding
- Partner with YouTubers and newsletters, and participate authentically on Reddit and relevant forums. Focus on contextual demonstrations and real trade‑offs.
- Done when: There are recurring third‑party mentions that align with your template language.
Syndication
- Distribute your standardized product descriptions to app marketplaces, partner directories, SI sites and industry associations.
- Done when: Copy is consistent across profiles and kept fresh.
Level 6: Measurement and governance
Goal: Track GEO outcomes and protect quality
Scorecard
- Track AI visibility by question and engine, AI share of voice versus competitors, AI citations of your pages and AI‑influenced demand using post‑purchase surveys. (Our team currently uses Semrush AI Visibility to track AI visibility, share of voice and AI prompt performance.)
- Done when: Monthly reporting shows trends and drives backlog priorities.
Crawler and health monitoring
- Log AI bot hits, monitor 4xx and 5xx errors for AI user agents, and audit speed and indexability on a weekly basis.
- Done when: Alerts catch regressions within 24 hours.
Quality bar
- Human editorial review on all AI‑assisted content, E‑E‑A‑T guidelines enforced, gradual publication velocity, no “scaled content abuse.”
- Done when: Content passes factual and originality checks before publication.
Level 7: Agent and protocol readiness
Goal: Prepare for agentic browsing and machine‑to‑machine interactions
Deep ARIA and semantic audit
- Label all controls precisely. Reduce hidden dropdown content. Use semantic HTML instead of “div soup.”
- Done when: An automated agent can complete critical flows without guesswork.
Well‑known descriptors
- Plan for agent discovery. Draft an Agent Card at /.well-known/agent-card.json and consider an agents.json style interaction guide.
- Done when: a minimal descriptor exists and documents safe actions and endpoints.
MCP and API exposure
- Expose a few high‑value business functions as clean APIs with documentation that an agent can call.
- Done when: Internal tools are reachable through a controlled interface, ready for future agent connections.
Level 8: Operating cadence
Goal: Keep the machine running
Monthly
- Update the grid of questions, refresh top pages, add new quotes and stats, rotate creator placements and review the GEO scorecard.
Quarterly
- Re‑audit structured data, rebuild comparison tables and re‑seed external profiles with the latest positioning.
Twice per year
- Full accessibility and performance audit, plus a content portfolio review against fan‑out coverage.
Enterprise GEO checklist
Incorporate this table into your own documentation
Status | Task |
|---|---|
Level 1: Technical foundations: Focuses on core SEO hygiene, accessibility, rendering without client-side JavaScript and implementing structured data (like JSON-LD) to make the site legible to AI crawlers. | |
Level 2: AI-optimized schema: Guides on formatting content to be easily quotable by answer engines, including leading with a direct answer, using quotable "fact blocks" and implementing structured FAQs. | |
Level 3: Cohesive product narratives: Stresses the need for standardized product descriptions, comparison content and a regular content refresh cadence to ensure consistency. | |
Level 4: Question discovery and query fan-out: Recommends using a "3 x 4 grid" (personas x journey stages) to map high-intent questions and break down target queries into subquestions. | |
Level 5: Distribution and mentions: Focuses on building authority by earning citations from AI-cited sites, systematically growing reviews on platforms like G2, and seeding content through creators and communities. | |
Level 6: Measurement and governance: Details tracking AI visibility, share of voice, citations and demand using a scorecard, along with implementing a high-quality bar (E-E-A-T) and crawler monitoring. | |
Level 7: Agent and protocol readiness: Prepares for future machine-to-machine interactions by labeling controls with ARIA, drafting agent descriptors (.well-known/agent-card.json) and exposing clean APIs for business functions. | |
Level 8: Operating cadence: Defines the routine tasks required to maintain the strategy (monthly grid updates/scorecard review, quarterly data/comparison rebuilds and bi-annual audits). |
About Contentstack
Contentstack is on a mission to deliver the world's best digital experiences with cutting-edge content management, customer data, personalization and AI technology.
Iconic brands such as Air France-KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart depend on the Contentstack Edge adaptive digital experience platform (DXP) to rise above the noise in today's crowded and competitive markets, constantly adapting to maintain their edge.
Learn more at www.contentstack.com
