SAN FRANCISCO, Feb. 13, 2019 – Contentstack, the leading Content Experience Platform, today announced that sales grew by 300 percent year-over-year in 2018, with 100 percent customer retention. The results were fueled by strong market demand for headless content management systems (CMS) to replace outdated, inflexible content management systems from legacy vendors.
According to Forrester, content microservices and APIs point toward the future architecture of digital experiences. Compelled by the need to deliver content-rich digital interactions on mobile, web, and everywhere, companies are taking an API-first approach and adopting headless CMS.
“2018 was a historic year for us -- we set an impossible goal and then exceeded it,” said Neha Sampat, chief executive officer for Contentstack. “We accomplished this by expanding our sales team, hiring top talent into our marketing, product management, and customer success departments, and making operational improvements that enabled us to onboard new customers in record time. Based on our early 2019 efforts, we are already strongly positioned to deliver another record-breaking performance this year.”
Customer Wins and Funding for Global Expansion
Leaders across industries such as retail, financial services, energy, gaming and aviation joined Contentstack’s roster, which now includes customers in every geography around the world. Beyond websites and mobile apps, major companies are powering voice, virtual reality, support, and in-game experiences with Contentstack.
Validating the company’s growth trajectory, Contentstack secured funding, led by Illuminate Ventures and backed by GingerBread Capital. The funding enabled Contentstack to double go-to-market operations and open new offices in Austin, New York City, Phoenix and San Diego in the U.S. and Pune in India.
“Contentstack has attracted dozens of marquee customers based on its API-first content management technology that creates personalized experiences across the web, mobile, chatbots and more,” said Cindy Padnos, founder and managing partner at Illuminate Ventures. “We are confident that Contentstack will continue to innovate and grow at the impressive speed they’ve already demonstrated and we are excited to be an early partner.”
Product Innovation and Accolades
Contentstack won the 2018 Aragon Hot Vendors™ Award in Dynamic Experience Management: From Headless CMS to Personalized Customer Journeys. The awards recognize new and emerging technology providers that are noteworthy, visionary, and innovative. Contentstack was praised for having extensive support for both developers and business users, support for workflows, automated publishing schedules, and project spaces, and a rapidly growing partner network -- it was chosen as the preferred API-first CMS for the SAP Cloud.
On the product front, Contentstack delivered 120 releases to customers in 2018, including many “first and only” innovations, including its award-winning Experience Extensions for turnkey integrations with third-party technologies. The company now offers in-line insights and tools – such as personalization and recommendation engines, analytics suites, and translation software – and Modular Blocks for drag-and-drop creation of sites and apps.
“Our approach is paving the way for Digital Experience Platforms,” added Sampat. “We now live in a time where businesses expect flexible content management and publishing capabilities that break away from the content being tied to the design. With our amazing team, we are constantly bringing to market countless features and enhancements for enterprises to manage their content and create a better customer experience.”