Contentstack named a Strong Performer in the Forrester Wave™ : Agile CMS
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A Big Day for the CMS Industry – an Even Bigger Day for Contentstack

Feb 24, 2021, Matthew Baier

Echoing Neha’s sentiment, it is indeed a proud day here at Contentstack. Entering the Agile CMS Wave as a Strong Performer is, in our opinion, a reflection of the rapid enterprise adoption of Contentstack.

Making Waves by Getting Rid of the W” in WCMS

The evolution of the Forrester Wave, including dropping the word “web” and adding the word “agile”, is sending an unmistakable signal: The time for web-only and web-first is over. Our customers embrace the surge of new channels and an explosion of digital touchpoints and confirm this trend. Today, “web” content management represents just one part of a much bigger digital arena.

Best Omnichannel Support

In a world beyond “web”, content must be managed across many digital channels. In fact, omnichannel support is a mandatory requirement and critical decision criteria in nearly every evaluation of content management platforms.

Forrester stated that “Contentstack excels with the strongest channel support in this evaluation” and scored Contentstack highest in this evaluation criterion. Forrester further states that Contentstack offers “superior support in decoupled delivery from its headless roots and experience management capabilities to deliver content to omnichannel endpoints.”

We believe that omnichannel delivery is the biggest driver of the market shift from monolithic vendors to headless vendors.

tl;dr If you’re in the market for a modern CMS and looking for the best omnichannel support, look no further. :-)

M” Stands for Mission-Critical, not Microsite

Contentstack’s customers include some of the largest financial institutions in the world, the largest retailers, the largest entertainment empires, pharmaceuticals, energy providers, hospitality and technology companies. What do they all have in common? High standards, complex infrastructure and the need to scale.

In the last year alone we’ve added over 100 marquee enterprises as customers and now serve $1B+ API calls – daily! Enterprises trust Contentstack to power mission-critical content at the core of their most treasured digital initiatives, ranging from revenue-generating sites to customer loyalty-boosting apps, to innovative digital experiences that attract top talent and enable them to better engage with their target markets.

Many CMSs can power a static website, a campaign microsite, partner portal or a corporate blog, but for digital engagement with so many new channels, more and more companies are turning to Contentstack.

Agile CMS is for Everyone!

Enterprises need a CMS that is agile, reliable, scalable – yes! – but it also has to be usable. While practitioners and developers have different requirements, here at Contentstack we believe that both are equally important. This sense of equality is reflected in the way we do business and in the way we designed our platform. The Forrester report quotes one of our customers, who sums it up best: “It’s been very easy to work with as a developer and very easy for our business users to use.” When the use case requires both business and IT teams to agree on a CMS platform, Contentstack shines.

From CMS to Agile CMS

The leap towards more CMS agility may sound exciting, as much as it does daunting – and for good reason. Historically, changing CMS vendors implied expense and disruption. The beauty of a modern, agile CMS is that it is additive in nature and the pace of change is controlled. Instead of ripping and replacing, a truly agile CMS acts as a catalyst to accelerate digital content initiatives, while gracefully interoperating and co-existing with legacy technology.

Curious about Agile CMS? Read the full report here.