Omni-Channel Personalization Demo

Omni-Channel Personalization Demo

demo
13m 16s
Beginner
Released: June 4, 2025
Overview
This video walks through how Red Panda Resort uses Contentstack with Data and Analytics, to identify its most valuable (premier) customers, understand their preferences, and deliver personalized, data-driven marketing experiences that drive higher-value bookings. It covers how audience insights, content maps, and opportunity explorers help surface key behaviors — like a growing interest in adventure activities — and how lookalike models and automated flows are used to target likely premier customers with tailored offers. From social ad click to checkout, the video shows how an omni-channel journey is orchestrated, ultimately fast-tracking high-potential customers through the funnel and boosting overall business value.
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