Covéa Powers Customer Experience Across All Channels
Covéa Insurance offers commercial and personal insurance products to customers across the UK, distributed through a network of high-street brands to ensure local and expert services. They needed a content solution that could help consolidate multiple CMSes, integrate with their intelligent chatbot, and support the launch of their insurance-as-a-service platform.
Since moving to headless Contentstack CMS, Covéa achieved the following:
- Enable developers to release code within one sprint, with no training
- Reduce call center costs through chatbot integration with IBM Watson
- Offer a customizable white-label solution platform for individual clients
Download the case study to learn how Covéa quickly got up and running with Contentstack powering their customer experience across channels — including single-page applications (SPAs), chatbot, and the insurance-as-a-service platform.
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