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(Re)building trust through tech and business change, with Brad’s Deals’ Keith Mazanec
(Re)building trust through tech and business change, with Brad’s Deals’ Keith Mazanec
Timestamps:
1:00 Why content is the lifeblood of Brad's Deals
1:28 The challenge that led the company to re-imagine their content technology
4:25 Why initially there was fear amongst the content team
5:08 How Keith helped to change the mindset inside the organization and build confidence
6:39 A challenging year
07:04 Rebuilding trust after layoffs
07:53 The importance of writing everything down
8:23 Planning for business continuity
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