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Headless CMS FAQs

Frequently asked questions.


What is Contentstack?

Contentstack is a headless CMS with an API-first approach that puts content at the center. It is designed to empower content editors to update content in their sites and apps without needing a developer while developers can code using their favorite tools and languages.

What kind of support does Contentstack provide?

Contentstack provides 24x7 in product chat support. You can contact the support team through in-product chat or by emailing Additionally, we offer premium support models with dedicated account reps for enterprise plans.

Do you offer access to a trial?

Yes! We offer access to trials after a quick product onboarding demo. Contact us and we can provide trial access after a brief discussion with our product experts.

Does Contentstack support marketing automation, analytics, and A/B testing?

Contentstack recommends a microservices approach to integrations. Most tools today integrate with your core application or website via a code snippet that can be used in parallel with Contentstack. This means you can keep the tools you use today (Marketo, Salesforce, Optimizely, Google Analytics and more) and utilize Contentstack for your omnichannel content marketing requirements. Visit our integrations page for step-by-step guides on how to integrate your business and marketing applications with your CMS.


Is Contentstack secure?

Yes. For websites and applications your content can only be accessed over authenticated HTTPS channels through the API Key and Access Token to your stack. For development and content editing, our web portal can only be accessed by users you authorize. For more information on security, visit our Trust page.

Do you store data and is it encrypted?

Yes, all data in Contentstack is stored in our SaaS platform in a 256-bit encrypted content store.

Do you maintain backups?

Yes, all data in Contentstack is backed up daily. Additonally, any content you create or assets you upload are also auto-versioned so you can return to any previous version whenever you want.


Do you offer any SDKs?

Yes, we have SDKs for iOS, Android, Javascript, Ruby, PHP, Node.js and React Native (with more along the way) we also have a web development framework and static site generator to help with your web development needs. See a full list of available SDKs.

Can you import content into Contentstack? Do you offer any migration scripts?

You can import any content into Contentstack using our REST APIs. Additionally, we have migration scripts to help migrate your existing content.

Is there a step-by-step tutorial to create a website or app from scratch?

Yes, in our developer docs you can find our step-by-step tutorial for setting up Contentstack for our most popular platforms. After you get started, the 'Example Apps' section in these docs will take you through all the steps involved in creating your first web page or mobile app.