Organization FAQs

Organization is specifically designed for administrators to simplify the process of managing stacks and permissions of a group or company. Organization encapsulates all users, stacks and all the resources within stacks. It allows you to manage roles and permissions for the users and stacks of your account and enables smoother collaboration between the users.  Read more

Yes, you can. To do so, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon beside the organization name. This will open the ‘Organization Settings’ page.
  2. In the ‘Organization Info’ section, click on the ‘Transfer Ownership’ button on the right-hand side.
    Transfer Organization.png
  3. Enter the email ID of the user to whom you wish to transfer the Organization's ownership and click on 'Transfer'. This will send an email invitation to the user to accept the ownership of the organization. If the user does not receive the invitation, you can resend the invitation by clicking on ‘Resend’.

Once the invited user accepts the ownership invitation, the organization will cease to be under your ownership and you will be assigned the ‘Member’ role. 

Note: Only the owner of the organization can transfer the ownership of the organization.

To create a new organization, contact the Contentstack support team at support@contentstack.com.

To get the details of an organization, perform the following steps:

  1. Click on the ‘ORGANIZATION’ tab on the header.
  2. Click on the settings icon beside the organization name.

This will open the ‘Organization Settings’ page which consists of the details of the organization as shown in the following screenshot:

Organization Info page.png

Note: Only the Owner and the Admin users can view this info. 

You cannot delete an organization. To permanently disable your organization, contact the Contentstack support team at support@contentstack.com.

To get a list of all stacks in an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Stacks’ tab on the left-hand side of the page. This will open the ‘Stacks’ page that displays the list of all the stacks that belong to the organization.
    Manage stacks.png

Only the Owner and the Admin users of the organization has the right to invite users to the organization. To invite users to an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Users’ tab on the left-hand side of the page. This will open the ‘Users’ page that displays the list of users who belong to that organization.
    Users.png
  3. Click on the ‘Invite User’ button on the top-right corner of the page.
  4. In the 'Invite User' form that opens, enter the following details:
    • Under the ‘Email’ section, enter the email ID(s) of the user(s) you wish to share the stack with.
    • In the ‘Organization Roles’ section, you also need to assign a role to the user. You can select either the ‘ADMIN’ or ‘MEMBER’ role.
    • In the ‘Stack-level permissions’ section, assign stack-specific roles to these users.
    Invite User.png
  5. Click on ‘Invite’ to send the invitation to the user(s).

To get a list of all users in an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Users’ tab on the left-hand side of the page. This will open the ‘Users’ page that displays the list of users who belong to that organization.
    Users.png

To remove a user from an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Users’ tab on the left-hand side of the page. This will open the ‘Users’ page that displays the list of users who belong to that organization.
  3. Click on the user that you wish to remove and click on the ‘Remove’ button.
    Remove User.png

In Contentstack, roles can be assigned at two level: Organization-level roles and Stack-level roles.

While inviting a user to an organization, you can assign Member and Admin roles. These roles define what you can do in the organization. Read more about organization roles.

When inviting a user to a stack, you can assign Developer, Content Manager or a custom role. These role define what a user can do within the stack. Read more about stack roles.

Yes, there are limits to your usage in an organization. These limits depend on the plan that you have subscribed for.

To get the plan details and usage of your organization, perform the following steps:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Plan & Usage’ tab. This will lead you the ‘Plan & Usage’ page that will display the current usage and maximum allowed limit of the current plan’s features, which include stacks, assets, entries, content types, and users, API calls, and bandwidth.

The details of the Plan & Usage page is displayed as shown in the following screenshot:

Plan & Usage page.png


To update a user role in an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. Click on the ‘Users’ tab on the left-hand side of the page. This will open the ‘Users’ page that displays the list of users who belong to that organization.
    Users.png
  3. Click on the user whose role you wish to update. This will open the ‘User Details’ page.
  4. Reassign the respective organization roles for the user.
  5. Click on the ‘Update’ button to update the roles of the user(s).
    Update User Role.png

Note: You need to be the organization owner or be assigned the 'admin' role in order to update the roles of users in an organization.

To retrieve the organization ID of an organization, perform the steps given below:

  1. Click on the ‘ORGANIZATION’ tab on the header and click on the settings icon. This will open the ‘Organization Settings’ page.
  2. By default, the ‘Organization Info’ section is opened which displays the name and ID of an Organization.
    Organization Info page.png

You cannot change the name of an organization. In order to do so, please contact our Support team.

Users who are assigned the ‘Admin’ role will be able to access and modify the organization information, invite users, view usage, etc. whereas users assigned the ‘Member’ role will not be able to access any Organization settings.

No, after a user has been removed from the organization, he/she will not able to access the stacks shared/created by them in the organization.