Users need websites to load quickly, at a blink of an eye. Browsers play their part in speeding up the page loading process by caching files and content when you first visit a website and then serving from cache on subsequent visits.
However, there may be times when browsers continue to serve cache even if the actual page/content has been changed. As a result, you may encounter certain errors or continue to see older content. In such cases, clearing the cache and cookies of a browser can help.
This document discusses the steps required to clear the cache and cookies on different browsers.
- Click on the 3 vertical dots on the top right corner.
- Click on History.
- Click on Clear browsing data on the left sidebar.
- In the popup that appears, select a "time range" and the options Cookies and Other site data and Cached Images and files.
- Click on Clear data.
On Microsoft Edge
- Click on the 3 horizontal dots on the top right corner.
- Click on Settings.
- Under the Clear browsing data option, click on Choose what to clear.
- Select the checkbox Cookies and saved website data and Cached data and files.
- Click on the Clear button.
- Click on the 3 vertical lines on the top right corner.
- Click on Library and then History.
- Click on Clear Recent History.
- In the popup that appears, select a "time range" and the options Cookies, Cache, etc.
- Click on Clear Now.
- On the keyboard, press Command+Y.
- Click on Clear browser history.
- In the popup that appears, select the time range and then click on Clear History.
The keyboard shortcuts for the same are:
- For windows, "Ctrl+Shift+R"
- For Mac, "Command+Shift+E"
The above steps should clear your browser cache and cookies. However, if the issue still persists, please get in touch with our support team at firstname.lastname@example.org.