Agenda

7.30 - 9.00

The Hall

Registration

8.00 - 9.15

The Hall + Kitchen

Breakfast and greetings

9.15 - 9.20

The Theatre

Welcome to ContentCon!

Hold on to your seats and get ready to kick off ContentCon in style.

Author
Sonya Barlow
Emcee

9.20 - 9.50

The Theatre

The future of digital

Disrupt or be disrupted. Contentstack's visionary duo Neha Sampat (CEO) and Gurdeep Dhillon (CMO) as kick off ContentCon with a bold look at what's ahead for digital...
Author
Neha Sampat
CEO
Author
Gurdeep Dhillon
CMO

9.50 - 10.30

The Theatre

Reimagine possible with Contentstack EDGE

See how Contentstack EDGE allows you to reimagine the possibilities of digital experience by seamlessly integrating intelligent content management with real-time fir...
Author
Tim Benniks
Developer Experience Lead
Author
Victor Monsch
Sr. Sales Engineer EMEA

10.30 - 11.00

The Hall + Kitchen

Coffee break

11.00 - 11.20

The Theatre

Customer loyalty in the personalisation era

How can enterprise brands in highly competitive markets keep their buyers coming back? In this panel session, digital experience leaders Marije Bijlsma, Manager, Digital Content Team at Air France KLM, Kim Pham, Digital Experience Lead at Mondelēz International, and Janine Duggan, Head of Digital at Guide Dogs discuss the customer data and personalisation strategies they use to win the relevance game against their competitors.

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Author
Guiomar Andrade
Enterprise Sales

11.20 - 11.35

The Theatre

Taking control of your data and the importance of composability

Modern brands don't need to guess what their customers want — they have all the data they need to deliver relevant experiences proactively. James Taylor, Head of Dat...
Author
James Taylor
Head of Data & MarTech Platforms, HSBC

11.35 - 11.55

The Theatre

Designing experiences for the context economy

Customers don’t experience templates, they experience moments. This fireside chat brings together an experience transformation expert and a data expert to discuss ho...
Author
Dennis Claus
Strategy Consultant, Apply Digital
Author
Iain Murphy
Managing Director, Data and Insights EMEA at Contentstack

11.55 - 12.15

The Theatre

Meet the world’s first cyborg artist

Meet the world’s first officially recognized cyborg. Born completely color blind, Neil Harbisson now “hears” color through an antenna implanted in his skull—turning ...
Author
Neil Harbisson
Cyborg Artist, Color Listener

12.15 - 13.30

The Hall + Kitchen

Lunch

13.30 - 14.15

Developer track

Developer Labs: Creating rich, adaptive editor and digital experiences

In this hands-on workshop, developers will learn how to leverage Contentstack EDGE to build rich, adaptive digital experiences powered by data-informed personalized ...
Author
Lo Etheridge
Sr. Technical Product Marketing Manager
Author
Tim Benniks
Developer Experience Lead

13.30 - 14.15

The Kitchen

Roundtables: Pick your topic

1. Useful AI use-cases with Brandon Eccles, Sr. Product Marketing Manager at Contentstack
2. Speaking their language: Translation & localization pro tips with Edvardas Paskevicius, Content Team Lead at Icelandair, and Óskar Eiríksson, Manager, Solution Architects, EMEA/APAC at Contentstack
3. Content marketing excellence with Ben Goldstein, Director of Content at Contentstack
4. Change management with Mindy Montgomery, Director of Change Management at Contentstack
5. What do digital teams really want out of their CMS? with Pedro Torres, Senior Product Manager at GetYourGuide, Victor Monsch, Sr. International Sales Engineer at Contentstack, and Arda Akbel, Principal Customer Success Manager at Contentstack
6. Crash-out corner: Sharing your biggest digital experience failures with Mark de Bruijn, Sr. Director of Global Marketing at Contentstack
7. What's next for retail digital experiences? with Nicole Quick, Director of Product, Technical Marketing & Analyst Relations at Contentstack
8. Personalization, but don’t make it weird with John Kelly, Director of Product at Contentstack
9. Data-rich, experience-poor? Let's fix that. with Iain Murphy, Managing Director (Lytics), EMEA at Contentstack
10. How to create a brand that people obsess over with Grace Andrews, Creator/Entrepreneur

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14.15 - 15.00

Developer track

Developer Labs: Creating rich, adaptive editor and digital experiences continued

In this hands-on workshop, developers will learn how to leverage Contentstack EDGE to build rich, adaptive digital experiences powered by data-informed personalized content.

Participants will:

  • Explore the core concepts of data-informed personalization and understand how this drives powerful digital experiences
  • Work through a real-world use case and participate in collaborative brainstorming sessions to design solutions for these use cases
  • Learn how to create rich digital experience the Contentstack Way
  • Dive deep into implementation details, data architecture, and composable design principles and best practices

This workshop is perfect for developers and technical folks looking to understand how Contentstack EDGE combines AI, data, and content to create personalized digital experiences that adapt to user needs in real-time.

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Author
Lo Etheridge
Sr. Technical Product Marketing Manager
Author
Tim Benniks
Developer Experience Lead

14.15 - 15.00

The Kitchen

Roundtables: Pick your topic

1. Useful AI use-cases with Brandon Eccles, Sr. Product Marketing Manager at Contentstack
2. Speaking their language: Translation & localization pro tips with Edvardas Paskevicius, Content Team Lead at Icelandair, and Óskar Eiríksson, Manager, Solution Architects, EMEA/APAC at Contentstack
3. Content marketing excellence with Ben Goldstein, Director of Content at Contentstack
4. Change management with Mindy Montgomery, Director of Change Management at Contentstack
5. What do digital teams really want out of their CMS? with Pedro Torres, Senior Product Manager at GetYourGuide, Victor Monsch, Sr. International Sales Engineer at Contentstack, and Arda Akbel, Principal Customer Success Manager at Contentstack
6. Crash-out corner: Sharing your biggest digital experience failures with Mark de Bruijn, Sr. Director of Global Marketing at Contentstack
7. What's next for retail digital experiences? with Nicole Quick, Director of Product, Technical Marketing & Analyst Relations at Contentstack
8. Personalization, but don’t make it weird with John Kelly, Director of Product at Contentstack
9. Data-rich, experience-poor? Let's fix that. with Iain Murphy, Managing Director (Lytics), EMEA at Contentstack
10. Digital literacy: How to unlock your career growth through AI and new tech with Hosanna Hali, Founder of The Tech Cornr

 

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15.00 - 15.30

The Hall + Kitchen

Break + transition

15.30 - 15.45

The Theatre

Building a model that scales: Hub architecture in action

As the largest online retail marketplace in the Netherlands, Bol helps over 46,000 partners connect with their customers. In this keynote session, Marcel Borgstijn m...
Author
Marcel Borgstijn
Application Manager, Bol

15.45 - 16.00

The Theatre

Humans vs. machines: Brand authenticity in the age of agentic AI (Sponsor panel)

Agentic AI is transforming how brands are created, scaled, and delivered globally. Join experts in creativity, enterprise technology, and localization as they explore how businesses can best leverage machine intelligence without losing the human authenticity customers trust.

Featuring speakers:

Mike Jessick, Head of Experience Consulting, Research & Strategy at Empathy Lab by EPAM 

Matt Clark, Director, Customer Strategy & Design at Deloitte Digital

 Chi Patel, Vice President at TransPerfect

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Author
Preseetha Pettigrew
VP, Global Partnerships

16.00 - 16.15

The Theatre

Engineering the future of automotive e-commerce

Digital transformation in the automotive industry goes beyond enabling car browsing — it paves the way for dynamic, personalized, and lifelong customer journeys. Dis...
Author
Sunil Subramanian
Group Product Manager, Web Foundations, Volvo Cars
Author
Johanna Lundmark
Product Manager, Web & Content Platform, Volvo Cars

16.15 - 16.30

The Hall + Kitchen

Coffee break

16.30 - 16.45

The Theatre

The human edge: Why creativity and authenticity matter more than ever

This session explores why leading with originality and realness isn’t just nice to have—it’s essential for building lasting customer relationships, fostering innovat...
Author
Georgia Lewis Anderson
Award-winning AI Content and Prompt Engineering Strategist

16.45 - 17.00

The Theatre

Wrap‑up: Ideas in action

Join us for one last gathering to reflect on the highlights, key takeaways and standout moments from the conference!

17.00 - 17.15

The Theatre

Drumming up the future: A fusion of light, sound & tech

Join us for an electrifying closing performance that blends cutting-edge LED technology, heart-thumping beats, and a whole lot of wow. A celebration of innovation, r...

17.30 - 19.30

The Hall + Kitchen

Cheers & chats

Unwind, connect, and celebrate the day’s insights with fellow attendees — our signature networking happy hour. Enjoy light bites, drinks, and meaningful conversation...