People are talking to personal shopping robots, storefronts are morphing to mirror passers-by, and consumers are using hand-held computers to digitally try on clothes from the comf...Read More

It’s the baseline for the all-important customer experience that’s overtaking product and price as the key differentiator in 2020. It locks down loyalty, revs up revenue, and catap...Read More

Marketing used to focus on the big picture—which single approach would appeal to the most significant number of customers or prospective customers? That’s because businesses had m...Read More

In 1947, physicists Thomas T. Goldsmith Jr. and Estle Ray Mann developed what many consider to be the very first interactive gaming device, called a “cathode-ray tube amusement dev...Read More

You know that warm and fuzzy feeling you get when you receive a thoughtful gift that was created or customized with you in mind? That’s the result of personalization—and marketers ...Read More

The field of artificial intelligence has grown leaps and bounds since Logic Theorist, the first program to mimic human problem-solving skills, was built in 1955 by Herbert Simon, A...Read More

The business case for hyper-personalization has been proven time and time again. Now, all that’s left to do is start down the road to a personalized business and marketing strateg...Read More

Have you been wondering what that phrase “experience-driven commerce” that is appearing everywhere really means? How about why your sales-based business should care about experien...Read More

In the first installment of our series on CMS debt, we talked about the high cost of replacing a poorly-chosen CMS. In this segment, we’re going to explore the not-so-obvious techn...Read More

Welcome—or welcome back!—to Contentstack’s three-part series on CMS debt. In this series, we’re breaking down all the ways that doing business with the wrong CMS can have a detrime...Read More